/* 66Webs Support Desk · scoped to original CRUD Build 7 admin tab */
#swChatDesk{--cs-blue:#216dee;--cs-line:#e8eef6;--cs-muted:#71809b;--cs-ink:#21314e;--cs-soft:#f7faff;font-family:Inter,system-ui,-apple-system,'Segoe UI',sans-serif;color:var(--cs-ink)}
#swChatDesk *{box-sizing:border-box}#swChatDesk button{cursor:pointer}#swChatDesk button:disabled{opacity:.45;cursor:wait}#swChatDesk .csTop{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:15px;margin-bottom:18px}#swChatDesk .csTop h2{font-size:22px;font-weight:800;letter-spacing:-.5px}#swChatDesk .csTop p{font-size:12px;color:var(--cs-muted);margin-top:3px}#swChatDesk .csBtn{background:#fff;border:1px solid #dbe5f3;border-radius:10px;display:inline-flex;align-items:center;gap:7px;padding:9px 12px;font-size:12px;font-weight:700;color:#405673}#swChatDesk .csBtn:hover{background:#eff6ff;border-color:#a7c8fa}#swChatDesk .csBtn.blue{background:var(--cs-blue);border-color:var(--cs-blue);color:#fff}#swChatDesk .csBtn.blue:hover{background:#125ada}#swChatDesk .csBtn.danger{color:#b23243;border-color:#f4cbcf}#swChatDesk .csBtn.danger:hover{background:#fff1f2}#swChatDesk .csStatRow{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}#swChatDesk .csStat{border:1px solid #e2eaf4;border-radius:13px;background:#fff;padding:14px 16px;box-shadow:0 2px 10px #20416408}#swChatDesk .csStat strong{font-size:23px;font-weight:800;display:block}#swChatDesk .csStat span{font-size:11px;color:#74839b}#swChatDesk .csGrid{display:grid;grid-template-columns:minmax(230px,30%) minmax(350px,1fr) minmax(205px,23%);min-height:620px;height:calc(100dvh - 310px);max-height:870px;background:#fff;border:1px solid #dfe7f1;border-radius:16px;overflow:hidden;box-shadow:0 13px 35px #24427518}#swChatDesk .csPanel{min-width:0;min-height:0;display:flex;flex-direction:column;background:#fff}#swChatDesk .csPanel+.csPanel{border-left:1px solid var(--cs-line)}#swChatDesk .csPanelHead{padding:15px;border-bottom:1px solid var(--cs-line);flex-shrink:0}#swChatDesk .csPanelHead h3{font-size:14px;font-weight:800}#swChatDesk .csSearch{display:flex;align-items:center;gap:8px;border:1px solid #dee7f4;background:#f8faff;border-radius:10px;padding:8px 9px;margin:11px 0 10px;font-size:12px}#swChatDesk .csSearch input{border:none;outline:none;background:transparent;min-width:0;width:100%;font-size:12px;color:var(--cs-ink)}#swChatDesk .csFilter{width:100%;border:1px solid #e0e8f4;border-radius:9px;font-size:12px;padding:9px;background:white;color:#334660}#swChatDesk .csList{overflow:auto;min-height:0;flex:1}#swChatDesk .csPerson{border:0;background:#fff;border-bottom:1px solid #edf1f7;width:100%;text-align:left;display:flex;align-items:start;gap:10px;padding:13px 13px;color:#2b3a51}#swChatDesk .csPerson:hover{background:#f5f9ff}#swChatDesk .csPerson.active{background:#eaf3ff;border-left:3px solid var(--cs-blue);padding-left:10px}#swChatDesk .csAvatar{flex:0 0 35px;height:35px;width:35px;display:grid;place-items:center;background:#e5eeff;color:#2068d8;border-radius:11px;font-weight:800;font-size:12px}#swChatDesk .csPersonBody{flex:1;min-width:0}#swChatDesk .csPersonTop{display:flex;gap:6px;align-items:center;justify-content:space-between}#swChatDesk .csPersonTop strong{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#swChatDesk .csPersonTop time{font-size:10px;color:#96a2b3;white-space:nowrap}#swChatDesk .csPersonBody p{font-size:11px;color:#8795ab;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:6px 0}#swChatDesk .csPill{border-radius:6px;font-size:9px;font-weight:700;background:#eaf3ff;color:#386db3;padding:3px 6px;display:inline-block;margin-right:4px}#swChatDesk .csPill.waiting{background:#fff3d8;color:#a16b16}#swChatDesk .csPill.closed{background:#e8f7ee;color:#1a8853}#swChatDesk .csPill.high{background:#ffeced;color:#d23d4f}#swChatDesk .csThreadHead{padding:13px 15px;border-bottom:1px solid var(--cs-line);display:flex;align-items:center;gap:10px;flex-wrap:wrap;flex-shrink:0}#swChatDesk .csThreadHead h3{font-size:14px;font-weight:800}#swChatDesk .csThreadHead p{font-size:11px;color:#8797a8;margin-top:2px}#swChatDesk .csMessageList{flex:1;overflow-y:auto;min-height:0;background:linear-gradient(#fcfdff,#f8faff);padding:19px 15px}#swChatDesk .csMessage{display:flex;align-items:flex-end;gap:8px;margin:15px 0}#swChatDesk .csMessage.fromAgent{justify-content:flex-end}#swChatDesk .csMessage .csMessageBody{max-width:79%}#swChatDesk .csMessage .csBubble{background:#fff;border:1px solid #e5eaf3;border-radius:13px 13px 13px 3px;padding:10px 12px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;color:#31405c;line-height:1.6}#swChatDesk .csMessage.fromAgent .csBubble{background:#e7efff;border-color:#d3e2ff;border-radius:13px 13px 3px 13px}#swChatDesk .csMessage.fromBot .csBubble{background:#f1f7ff}#swChatDesk .csMessage .csTime{font-size:10px;margin-top:5px;color:#93a0b3}#swChatDesk .csMessage.fromAgent .csTime{text-align:right}#swChatDesk .csAttach{color:#2464c2;display:block;text-decoration:underline;margin-top:8px;font-size:11px}#swChatDesk .csComposer{border-top:1px solid #e7edf7;padding:13px;flex-shrink:0}#swChatDesk .csComposerTabs{display:flex;gap:5px;margin-bottom:9px}#swChatDesk .csComposeTab{border:1px solid transparent;border-radius:8px;padding:6px 11px;font-size:11px;color:#65758b;background:#f3f6fc;font-weight:700}#swChatDesk .csComposeTab.active{background:#e6f0ff;color:#205ec5;border-color:#bfdbfe}#swChatDesk .csComposeTab.note.active{background:#fff2d7;color:#a56600;border-color:#f9da91}#swChatDesk textarea{border:1px solid #dce5f1;width:100%;min-height:78px;max-height:120px;resize:vertical;border-radius:10px;padding:10px;font-size:12px;background:white;color:#2b3b55}#swChatDesk .csComposeTools{display:flex;align-items:center;gap:7px;margin-top:8px;justify-content:space-between;flex-wrap:wrap}#swChatDesk .csComposeTools select{border:1px solid #dee7f1;border-radius:9px;padding:8px;min-width:0;font-size:11px;color:#3a4a62;background:#fff}#swChatDesk .csRightScroll{overflow:auto;padding:16px;min-height:0}#swChatDesk .csProfile{display:flex;flex-direction:column;align-items:center;gap:5px;text-align:center;padding:8px 0 16px;border-bottom:1px solid #e5ecf6;margin-bottom:13px}#swChatDesk .csProfile .csAvatar{width:55px;height:55px;font-size:20px;border-radius:18px}#swChatDesk .csProfile strong{font-size:14px}#swChatDesk .csProfile small{font-size:10px;color:#8494ab}#swChatDesk .csLabel{font-size:10px;font-weight:800;color:#8390a5;letter-spacing:.4px;text-transform:uppercase;margin:17px 0 8px}#swChatDesk .csInfoRow{display:flex;justify-content:space-between;align-items:start;gap:5px;font-size:11px;margin:11px 0}#swChatDesk .csInfoRow span{color:#96a1b1}#swChatDesk .csInfoRow strong{font-weight:650;text-align:right;overflow-wrap:anywhere}#swChatDesk .csRightScroll select{display:block;width:100%;border:1px solid #dce5f1;border-radius:9px;padding:9px;background:white;color:#41516b;font-size:11px;margin-bottom:9px}#swChatDesk .csNotes{display:grid;gap:7px}#swChatDesk .csNote{background:#fff9e8;border-left:3px solid #e2ab39;padding:10px;border-radius:7px;font-size:11px;white-space:pre-wrap;overflow-wrap:anywhere}#swChatDesk .csNote small{display:block;color:#b68a37;margin-top:6px}#swChatDesk .csTyping{padding:0 15px;color:#6b88b7;font-size:11px;background:#f9fbff;min-height:21px}#swChatDesk .csEmpty{padding:40px 22px;text-align:center;font-size:12px;color:#90a0b2}#swChatDesk .csNoteBadge{font-size:10px;color:#a36a1e;background:#fff3d9;border-radius:6px;padding:4px 7px}#swChatDesk .csInfoText{font-size:11px;color:#8b98ab;margin-top:10px;line-height:1.6}
@media(max-width:1280px){#swChatDesk .csGrid{grid-template-columns:260px minmax(340px,1fr)}#swChatDesk .csProfilePanel{display:none}}
@media(max-width:850px){#swChatDesk .csGrid{grid-template-columns:1fr;min-height:900px;height:auto;max-height:none}#swChatDesk .csPanel{min-height:280px}#swChatDesk .csPanel+.csPanel{border-left:0;border-top:1px solid #e2eaf4}#swChatDesk .csList{max-height:230px}#swChatDesk .csMessageList{height:330px;flex:none}#swChatDesk .csStatRow{grid-template-columns:repeat(2,1fr)}}

/* v3 support settings */
.csSettingsBox{padding:14px 16px;border:1px solid #dce5f1;border-radius:14px;background:var(--surface,#fff);margin-bottom:13px;color:var(--text,#24354d)}
.csSettingsTitle{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:14px}
.csSettingsGrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:16px 0}
.csSettingsGrid label{font-size:12px;font-weight:650;display:grid;gap:7px}
.csSettingsGrid input:not([type=checkbox]){background:var(--surface,#fff);color:var(--text,#24354d);padding:10px;border:1px solid #cedaeb;border-radius:9px;max-width:100%;font-size:13px}
.csSettingsGrid .csCheck,.csSettingsActions .csCheck{display:flex;gap:8px;align-items:center;font-size:12px;font-weight:500}
.csSettingsActions{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:10px 0}
.csSettingsActions img{height:52px;width:52px;object-fit:cover;border-radius:50%;border:2px solid #c7ddf7}
@media(max-width:650px){.csSettingsGrid{grid-template-columns:1fr}}